1. If Client fails to make payment for any services or items purchased, and such failure continues for fifteen days, interest shall accrue on any amount due at the rate of 12% per annum until paid. In the event collection processes are instituted to collect any amounts due from Client, Client shall pay the costs of collection plus reasonable attorney fees. After a period of thirty days of non-payment, an $150 late fee is applied, After forty days of non-payment, services are immediately cancelled with no possibility for continued support or off-boarding support.
  2. If payment is still outstanding more than sixty (60) days after the due payment date, Northern Funeral Directors reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  3. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Northern Funeral Directors become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Northern Funeral Directors in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  4. Northern Funeral Directors undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Northern Funeral Directors cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  5. In order for it to be admissible, Northern Funeral Directors must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  6. Certain services provided are done so in a specific contract, payments terms set forth in that contract trump those of this Payment Terms and Conditions
  7. All our contractual relations will be governed exclusively by Canada law.